Hyundai Recall Information Center

 

Do you own a Hyundai Sonata or Accent? Are you an owner looking for information about the Hyundai Recall program imposed by NHTSA?

Larry H. Miller Hyundai Albuquerque is here to provide you all the information you need about the recent recalls regarding Hyundai Sonata's and the Hyundai brand. With all the different recalls, it is easy to miss information that may pertain to your vehicle.

Is my vehicle eligible for the buy-back/recall?

All the recalls issued by Hyundai are VIN-specific. The only way for you to see if your vehicle qualifies is to provide us with your vehicles VIN (Vehicle Identification Number). We will then take the VIN and check it against the recall list. If your vehicles is on the list, we will provide you with information immediately. 

How do I find my VIN?

The VIN for your vehicle is located in multiple places on your vehicle. One of the easiest ways to find it is on your vehicle's registration. It is a 17 digit code. The VIN is also located on your windshield, driver's door, ect..

Research Center

Hyundai is recalling nearly a half-million midsize cars in the U.S. to replace the engines because a manufacturing problem could cause them to fail.

The recall covers 470,000 Sonata sedans from the 2011 and 2012 model years equipped with 2-liter or 2.4-liter gasoline engines. At the time, the Sonata was Hyundai's top-selling vehicle in the U.S.

The company also is recalling nearly 100,000 Accent small cars because the brake lights can fail.

In documents on the Sonata recall posted Friday by the U.S. National Highway Traffic Safety Administration, Hyundai says that metal debris may not have been fully removed from the crankshaft area during manufacturing at Hyundai's Alabama engine plant. That can restrict oil flow to the connecting rod bearings, and since they are cooled by oil, they could fail. If that happens, the engines could stall and cause a crash.

So far, Hyundai said it has no reports of crashes or injuries from the problem. The company said in documents that a worn connecting rod bearing will make a cyclical knocking noise, and it also could cause the oil pressure warning light to illuminate. Continued driving with the problem can cause the bearing to fail and engine stalling.

The company said that the 2011 Sonata was the first Hyundai vehicle to use engines made in Alabama, where the company initially used a mechanical process to remove machining debris from the crankshaft. That process was changed to a high pressure wet blasting system in April of 2012.


Hyundai discovered the problem when owners started reporting engine noise. In June of 2015, NHTSA raised the issue with Hyundai, which said it didn't consider the issue to be a safety problem because owners would get warnings. But NHTSA told the company it was concerned about the possibility of high-speed stalling. Hyundai decided to recall the cars on Sept. 2, according to the documents.

Dealers will inspect the cars and replace engines at no cost to owners, a company spokesman said. The company also will increase the engine warranty for 10 years or 120,000 miles.

Owners will be notified Nov. 2, and they'll get a second notice when the replacement engines are available.

Hyundai spokesman Jim Trainor declined to disclose how much it will cost to replace each engine.

The Accent recall covers certain 2009 to 2011 models. It's an expansion of a recall issued in 2013. Hyundai says the brake light switch can fail, and the lights won't come on when a driver steps on the brakes. Also, the cruise control may not be deactivated by stepping on the brake, and the gear shifter may get stuck in the "park" position.

The company says in documents posted by NHTSA that it has no reports of crashes or injuries.

Hyundai will replace the brake switch at no cost to owners starting Nov. 2, the company said.

Let Us Answer Your Recall Questions!


To help keep your Hyundai operating at optimum performance levels, schedule a service appointment if your vehicle has one or more outstanding recalls as listed below. Your preferred Hyundai dealer will complete the repairs, free of charge. The time required to complete the work can vary depending on your dealer's schedule, so making a service appointment can help minimize any inconvenience.

If you have any questions about these recalls, please contact your Hyundai dealer or Hyundai Customer Care Center at 855-671-3059, Monday through Friday, 5am to 7pm Pacific and 6:30am to 3:00pm Pacific on Saturday and Sunday.

Recall information is only available for recalls initiated since November 01, 1998 covering vehicles manufactured after October 18, 1996. If your vehicle was manufactured on or before this date, please contact Hyundai Customer Connect at 855-671-3059 for additional recall information.

Contact

Larry H. Miller Hyundai Albuquerque

9820 Coors Blvd NW
Directions Albuquerque, NM 87114

  • Sales: 505-792-7020
  • Service: 505-792-7000
  • Parts: 505-792-7042

Hours

  • Monday 8:30 AM - 8:00 PM
  • Tuesday 8:30 AM - 8:00 PM
  • Wednesday 8:30 AM - 8:00 PM
  • Thursday 8:30AM - 8:00 PM
  • Friday 8:30 AM - 8:00 PM
  • Saturday 8:30 AM - 8:00 PM
  • Sunday 11:00 AM - 6:00 PM